To file an official complaint, please fill out a complaint form located on the website. That complaint goes straight to the staff and the complaint will immediately be brought up and discussed. Please do NOT complain publically on Discord channels.
Violations must be reported within 24 hours after completion of your game. Anything later will not be eligible for any penalty, but the issue will be addressed.
We will NOT accept any complaints without video evidence with a time stamp. When sending in a complaint, have your video URL ready and let us know when the rule infraction takes place. Snapshots and screen shots will also be accepted.
We will NOT accept any complaints that have nothing to do with breaking a rule. If you want to send in a complaint about a coach using too much of a certain play or formation, please break that complaint down with number of times a play was used, etc.
If a coach breaks a rule during the game you are encouraged to pause the game and message that coach to let them know. If you believe that your opponent broke a rule that will directly effect the outcome of your game, PAUSE the game immediately, get a staff member on Discord.
